Hello! Hostmate, a real estate company based in Milan and expert in hospitality. Since 2017 we hosted thousands of guests that have decided to stay in one of our many fully furnished apartments in Milan or Venice. It does not matter if for a short or a long stay, all our properties are studied, organised and managed in order to make your journey unforgettable. In case of any questions or need, our professional team is always ready and happy to help. Welcome to town and enjoy your stay.

Key collection does not take place at the flat but we use the Key Nest service. You will collect the key from the collection point closest to the flat. Once you have completed your registration, you will receive a link in the chat with the access code for collecting the key. When you arrive at the pick-up point to collect your key, the staff will greet you and check your 6-digit pick-up code and then hand over the key. Enter Time from 3:00pm to 9:00pm Check out: You will have to check out from 9:00 to 11:00 am. Please note the check-out time. In case the keys are left in the flat, you will be charged the costs for returning the keys.Please arrange to hand over the keys during the agreed check-out time in order to avoid these additional costs. You will have to return the key at the same pick-up point by 11:30. If you do not return the key by 11:30, we will unfortunately be forced to charge you 50% of the day's cost.